Student-focused support that is right for you

Get culturally sensitive and gender-inclusive support from GMSSP in your language when you need it.

  • Free and fully confidential
  • Available any time of the day or night
  • Get matched with a counsellor who is right for you
  • Access support in 140+ languages

No matter the reason, you can reach out to a counsellor any time of the day or night from anywhere in the world.

Here are just some of the reasons students seek support:

  • Managing stress
  • Depression and anxiety
  • Relationship issues
  • Academic issues
  • Loneliness or homesickness
  • Achieving work-life-school balance
  • Tensions with family members, friends or roommates
  • Suicidal ideation

Multiple pathways to access support

Accessing support

  • Chat

    Download the TELUS Health Student Support app

    • Complete your profile
    • Enable app notifications
    • Start a secure clinical chat through the app

  • Telephone

    In Canada: 1-844-451-9700
    In the USA: 1-833-823-9465
    Anywhere else in the world: 001-416-380-6578

    Option 1: Make an international call from your phone.
    Feel free to ask the intake coordinator to call you back so that you do not incur international charges.

    Option 2: Call collect or reverse charge call.
    Please follow the specific calling instructions in your country. All international calls are answered immediately so we can accept any related charges

    Option 3: Call via wi-fi connection.
    Call using wi-fi via a wi-fi enabled phone.

  • Web

    The Student Support app also has a dedicated website for those without access to a smartphone or tablet, allowing students to access all of the app-based support and resources.

    Web access